Politique d'expédition
Shipping Policy
Thank you for shopping with us We aim to provide a smooth and reliable shopping experience, and we're here to ensure your order is shipped to you quickly and securely. Please review our shipping policy below for all the details.
Processing Time:
- Orders are processed within [2] business days of receiving payment.
- Orders are only shipped on business days (Monday through Friday, excluding holidays).
Shipping Methods:
- We offer a variety of shipping options, including [Standard, Expedited, or Overnight], depending on your location and preference.
- Shipping costs will be calculated at checkout based on the size and weight of your order, as well as the delivery destination.
Delivery Times:
- Delivery times will vary based on your location and the shipping method chosen.
- Estimated delivery times will be provided at checkout, but please note that these are only estimates, and shipping carriers may experience delays.
International Shipping:
- We currently offer international shipping to select countries. International shipping costs will be calculated at checkout.
- Please note that international shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.
Order Tracking:
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
Missing or Damaged Items:
- If you receive a damaged or incorrect item, please contact us within [X] days of delivery, and we will assist you in resolving the issue.
- If your order is lost during shipping, please reach out to our customer support team, and we'll investigate the situation with the carrier.
Contact Us: If you have any questions or concerns about your order, feel free to reach out to us at inova@inovaprofessional.com